Communication

Communication is the lifeblood of our success and the pulse of our clients. There is never the taking away of lightweight touches. By not delivering our message, we hurt their progress and ours.

What does good communication look like in a team environment?

• Team members respond immediately to messages that come through email, Basecamp, etc.
• Team members provide regular updates on Basecamp.
• Team members don’t just acknowledge messages. They send replies that are thoughtful and actionable.
• Team members submit end-of-day reports to inform the rest of the team.

You may be wondering why we included submitting reports. Whenever you report on something, you are communicating with other team members. You are telling them what you are doing and informing them about the current status.

Why is English proficiency so crucial in digital marketing?

We are a digital marketing agency, and content is at the center of everything we do. Clients come to us to seek help with their content marketing, and they expect us to produce top-notch content that is error-free. We can’t afford to submit work that is full of errors.

Good communication is vital to being an effective team member, so go through the lessons in this module to learn more.