Navigating Our Google Drive

The Content Factory Google Drive is where all our digital assets are stored. As such, we treat it like gold. If you need to get to a file, that’s where you’ll find it. All VAs can access it, but we are all expected to use it responsibly. Nobody is allowed to delete anything, which is why the command is disabled by default.

You can search for items on our drive using the search box. Just type in a keyword and press enter. Once you find the file in the search results, double-click on it to load it. If you’re having difficulty locating the file, try enclosing your keyword in double quotes. For example, to search for the Content Factory ClientTracker, input the keyword this way, “Content Factory ClientTracker”

What should you do if you need access to a file in Google Drive?

Some files may be inaccessible to you. If you need access to such files, reach out to someone from Operations. Never press the “Request Access” button. If you get no response, escalate your request to your team lead.

How To Edit Our Documents as a Level 1 VA

While you are level 3 and below, never use Editing Mode. Instead, use Suggesting Mode to suggest iterations.